The launch is in line with the Abu Dhabi Program for Effortless Customer Experience Program 2022

His Excellency Dr. Helal Humaid Al Kaabi, Secretary General of the Council, said this move will help contribute to reducing the number of steps, documents and the time taken to obtain the certificate, leading to increased customer satisfaction.

He said that providing the service of issuing the Certificate of Conformity for Individual Services through designated testing centers has shortened the procedures the customers need to follow, and has created a single window access post fulfilling the requirements of the conformity program and passing the necessary tests. 

His Excellency said the objectives of the Abu Dhabi Program for Effortless Customer Experience 2022 match the key objectives of the Council and its projects and programs of delegating individual services to a strategic partner. This helps make a quantum leap in providing conformity services, and in enhancing quality, reducing cost and time, as well strengthening partnerships with the private sector.

Sultan Al Muhairi, Director of the Business Development and Customer Happiness Department of the Council, said that there are 16 designated testing centers across locations to evaluate the individual services in Abu Dhabi, in verticals such as electricity, building and construction, school transportation, public health, waste management and others, where the Certificate of Conformity can be obtained. These centers are authorized to submit a request to issue the certificate from the Council in four short and easy steps, he said.

Al-Muhairi explained that the service procedures began with the customer choosing a designated testing center, which will verify if the customer meets the requirements of the conformity program, conducts the required tests, and collects the necessary fees to submit a service request to issue a Certificate of Conformity for Individual Services.

The Council had also organized a number of workshops for the testing center representatives wherein they were appraised of the steps required to apply for the service as well as the procedures to obtain the certificate, which can now be issued now in just four steps through a single window mechanism.

Sultan Al Muhairi said that the Council has issued 11,559 certificates of conformity for individual services during January to November 2022, including 1,888 in the electricity sector, 8,331 in the school transport sector, 778 in the waste and public health vertical, and 562 in protection services.
Abu Dhabi, January 04, 2023: The Abu Dhabi Quality and Conformity Council (QCC) today announced the launch of the issuance of Certificate of Conformity for Individual Services through its designated testing centers, as part of aligning its services with the objectives of the Abu Dhabi Program for Effortless Customer Experience 2022, implemented by the Abu Dhabi Digital Authority.

Eng. Abdullah Hassan Al Maeeni, Executive Director of the Central Testing Laboratories Sector, said that the participation highlighted the Council's commitment to develop the quality infrastructure in line with its strategic expansion of the scope of testing and conformity assessment services across several verticals, and particularly in food and beverages.

He said the Council is committed to make the Central Testing Laboratory a part of the global laboratories’ system by developing its technological and technical capabilities and strengthening its services with highly skilled and experienced human resources, aiming  at developing it into a global center for testing and conformity assessment services.

"Significantly, the Abu Dhabi International Food Exhibition is one of the most important specialized exhibitions and the Council’s participation is in line with its stature as a responsible body in Abu Dhabi providing a wide range of laboratory tests for food and beverage products, including chemical, microbiological and radiological examinations," he said.

His Excellency explained that the food and beverage tests carried out by the Central Testing Laboratory were an integral part  of supporting efficient production and manufacturing processes for safe and high-quality products, as the analysis and testing using the latest methods and technology  helps identify risk factors and in turn improve the quality and efficiency of these products.

The laboratory’s food and water tests include for pesticide residues, heavy metal traces, nutritional values, mycotoxins, pollutants, veterinary drug residues, pathogenic microorganisms, proteins, carbohydrates, including for all types of meat. Tests including physical examinations, help identify adulteration, genetically modified foods, quality of fats and oils, presence of radioactive materials and organic chemical pollutants, he added.

The Abu Dhabi International Food Fair was organized by ADNEC in cooperation with the Abu Dhabi Agriculture and Food Safety Authority, and witnessed significant local and international participation from major companies specialized in the food, beverage and hospitality sectors, in addition to a large number of experts, specialists and decision-makers from these vital sectors.
Abu Dhabi, December 10, 2022: The Abu Dhabi Quality and Conformity Council (QCC) participated in the first session of the Abu Dhabi International Food Exhibition, held under the patronage of His Highness Sheikh Mansour bin Zayed Al Nahyan, Deputy Prime Minister, Minister of the Presidential Court, Chairman of the Board of Directors of the Abu Dhabi Authority for Agriculture and Food Safety, from December 6 to 8 at the Abu Dhabi National Exhibition Centre (ADNEC).

Big 5 is one of the largest events in the construction and building materials’ industry in the Middle East and North Africa (MENA) region, with participation of over 2,600 companies from 137 countries, with an estimated visitor turnout of over 65,000.

QCC’s showcase at the exhibition included testing services through its onsite laboratory as well as through two mobile laboratories in Abu Dhabi. The testing services are provided for material characterization, fault analysis as well as for analysis of problems related to building materials. Advisory services are also provided by the laboratory.

His Excellency Eng. Abdullah Hassan Al Maeeni, Executive Director of the Central Testing Laboratory sector reaffirmed the Council’s commitment to provide confidence to the industry by ensuring the quality of construction materials in Abu Dhabi and the UAE in general in cooperation with its strategic partners, contributing to preserving the infrastructure and enhancing the vision of Abu Dhabi in building and developing a sustainable city.

He said QCC   facilitates individuals, factories and companies join hands with government departments to contribute to the consolidation of Abu Dhabi as a leading economic center. He said that over 206 government and semi-government agencies, and private sector companies, benefit from the laboratory services for construction and building materials.

Al-Maaini said that the laboratory provides physical, mechanical and chemical tests for samples of engineering materials, infrastructure and building materials, and construction products, to ensure their conformity with the approved international standards. He said the testing services were also in line with national standards.

He added that the materials science laboratory of the Central Testing Laboratory provides an integrated package of services with multiple advantages for partners and customers, as it combines  testing services of many laboratories for soil, aggregate, rock, asphalt, bitumen, concrete,  chemical analysis,  industrial materials, in addition to  services through the mobile laboratories.

The Big 5 exhibition is also focused on solar energy solutions for the construction industry, and presents innovative technologies and services that promote renewable energy. Three related events will also be held this year, providing maximum benefits to participants and visitors alike.

The QCC stand at the expo has elicited huge interest with great turnout from new partners and dealers to market their services of the Central Testing Laboratory, with many meetings with engineers, contractors, project managers, new suppliers etc… This provided QCC a good opportunity to learn about innovative products and that could help face the challenges of this industrial sector.
Abu Dhabi, December 07, 2022: The Abu Dhabi Quality and Conformity Council (QCC) showcased its Central Testing Laboratory platform at the Big 5 exhibition at the Dubai World Trade Centre (DWTC) during December 5-8, highlighting its laboratory services for construction and building materials approved by the International Laboratory Accreditation Cooperation (ILAC) and International Accreditation Forum (IAF).

The on-site services at Al Riyadh City development for the UAE Nationals will be provided through a mobile laboratory.

The mobile testing services will be done for quality check on construction materials such as soil and asphalt used in the development of road and infrastructure. The onsite testing services will contribute to saving time and costs since receiving samples and delivering results are fast tacked to speed up the completion of the project.

His Excellency Eng. Abdullah Hassan Al Maaini, Executive Director of the Council’s Central Testing Laboratory Services Sector emphasized that QCC pursues its mandate to develop a quality infrastructure in Abu Dhabi with commitment and in accordance with international standards of conformity. This is done through standardization and development of specifications, building the capabilities of the metrology system, strengthening the testing services’ infrastructure, and launching conformity programs and certificates.

 The testing services for professions of individuals, products, safety, health and environment for the benefit of community members, as well as in the construction verticals are done using the best methods available,  enhancing  the confidence in the quality of construction materials in Abu Dhabi.

He  said that the provision of  the mobile laboratory testing services in  Al Riyadh City, will   ensure that  building and construction projects  are sustainable and in compliance with the required  national and international specifications, to enhance Abu Dhabi’s stature  in building developed and sustainable cities.

His Excellency said QCC wants to ensure the maintenance of infrastructure in cooperation with strategic partners in the UAE, which will help enhance the vision and aspirations of the country’s wise leadership in building developed and sustainable cities as well as seamlessly facilitating the transactions of individuals, factories and companies with departments and government authorities.

Ibrahim Al Maghribi, Chief Operating Officer of Aldar Properties, said, the company is pleased to collaborate with  QCC  on this important initiative, which in turn will ensure the highest standards of quality and sustainability at the Al Riyadh project site.

"This cooperation comes in line with Aldar’s continuous commitment to the national government to support the development of urban environment in Abu Dhabi, and enhance the emirate’s infrastructure to cement its reputation as one of the world's leading destinations for work, living and entertainment. We look forward to working side by side with QCC to achieve these goals and jointly contribute to supporting the sustainable development process of Abu Dhabi,” he added.

QCC’s Building Materials Laboratory provides physical, mechanical and chemical tests for engineering, infrastructure and building materials and construction products to ensure their conformity with the approved international standards, and to ensure that operations are carried out under requisite national and international norms.

QCC’s mobile lab services and units include soil, aggregate and rock laboratory tests, asphalt and bitumen laboratory, ready-mix concrete laboratory, chemical analysis laboratory and industrial materials laboratory.
Abu Dhabi, November 09, 2022: The Abu Dhabi Quality and Conformity Council (QCC) in cooperation with one of the leading real estate development and management companies in the UAE, Aldar Properties, will provide testing services for building and construction materials at the latter’s Al Riyadh City project in Abu Dhabi with the deployment of an onsite mobile laboratory.

Council’s team meets brand agent to ensure that the suspected cancer causing product is not made available in the local markets

In the US, the Food and Drug Administration (FDA) had issued a warning against these cosmetics and personal care products containing aerosols because its ingredients included carcinogenic benzene.

Mr. Sultan Al Muhairi, Director of the Business Development and Customer Happiness Department of the Council, said that the Markets and Consumer Services Sector monitors and keeps a keen eye on product recalls in regional and global markets with the help of electronic monitoring platforms so that necessary measures can be taken in cooperation with the local agent of the product to ensure that they are not traded in Abu Dhabi.

He said that immediately after the recall of the product in the US, QCC team held a meeting with the exclusive GCC agent of the company, Unilever Plc, to ensure that the shampoo is not retailed in the emirate across commercial outlets and online platforms.

He said that the exclusive Unilever agent for the shampoo brand addressed this issue with the major online sales platforms to remove the product and asked these entities to warn the UAE customers who may have purchased the recalled products not to use it and to retrieve it from them.

Sultan Al Muhairi  added that QCC constantly keeps up  working on monitoring controlled products to ensure that the market is free of non-conforming products and if found, necessary administrative and legal measures  are taken immediately.
QCC also called on consumers to ensure the correctness of information and news circulated on products trading in the local markets and rely on reliable official sources in this regard, and to refrain from spreading rumors.
Abu Dhabi, November 08, 2022: The Abu Dhabi Quality and Conformity Council (QCC) confirmed that cosmetics and personal care products, including shampoos, of one of the world famous brands, recalled from the American markets for cancer-causing risks, is not traded in Abu Dhabi.

AgraME is the largest event that promotes sustainable and innovative agricultural practices to ensure food security in the Middle East. The expo contributes to addressing the challenges of reducing dependence on imports and cultivating products through sustainable farming techniques, and supports government initiatives in food security in the region.

His Excellency Eng. Abdullah Hassan Al Maaini, Executive Director of the Central Testing Laboratory Sector, said that the Council is represented at the exhibition through the Agriculture Laboratory. The Agriculture Laboratory is part of the Central Testing Laboratory sector and provides  services that support food security and enhance biosecurity, thereby contributing to achieving agricultural sustainability in Abu Dhabi.

Al-Maaini said the Agriculture Laboratory at the exhibition presented its testing services, spanning analyzes of the quality of fertilizers, soil and water for farming in line with the approved specifications and standards of the country. The laboratory supports authorities in decision-making and development of agriculture with the help of advanced devices such as inductively coupled plasma mass spectrometry (ICP-OES), mechanical analyzers, pH and electrical conductivity meters.

Dr. Maryam Al Shamsi, Director of the Life Sciences Department in Al Ain, said the tests provided by the Agriculture Laboratory contribute to evaluating the quality of fertilizers according to local standards, and includes analysis of electrical conductivity, pH, moisture, protein ratio, carbon to nitrogen ratio, and substances such as organic NaCl ratio and heavy metal detection.

The lab’s soil analyzes help determine the type of agricultural soil, and  evaluates elements  such as cations, ions, pH, calcium carbonate, in addition to heavy metals in the soil. Micro-biological analyzes include the analysis of Pseudomonas bacteria, pathogenic nematodes and fungi.

She added that analyzes of water used for agricultural purposes include electrical conductivity tests, pH and total dissolved salts,  detection of salmonella bacteria, in addition to tests on the compliance with water standards for irrigation and agriculture purposes, while plant analyzes include micro-biological analyzes, such as  for Pseudomonas bacteria, pathogenic nematodes and fungi.
Abu Dhabi, October 27, 2022: The Abu Dhabi Quality and Conformity Council (QCC) showcased the services provided by its Central Testing Laboratory in soil, fertilizer, water and plant testing at the two-day AgraME Dubai 2022 exhibition from October 25 at the Dubai World Trade Center (DWTC), under the Achieving a Food Safe Tomorrow theme.